![]() ![]() Online Staff DirectoryĪnother great tool, the online directory is more than just a name and phone number. Keep your staff informed of important company or industry events, product launches, even team meetings with the company calendar feature. Regarded as a revolution for internal communications, instant messaging is loved for prompting quick decisions, building rapport and easy-to-target communications thanks to the use of bespoke channels and hashtags. Furthermore, the intranet has a host of other features that will support your inter-office communications. With in-built blogs and news forums, messaging capabilities as well as intranet-embedded GSuite or Office 365 apps, the intranet has become the hub for most organization’s inner workings. Sharing data across the intranet is no problem as everything is integrated into a single platform. Only one sign-on is required, and one password to access lots of different apps. What’s more, multiple apps often means multiple costs.Ī cloud-based company intranet has an integrated set of business tools that supports inter-office communications as well as more efficient working across the board. Similarly, information sharing between apps can be an issue as they are not always compatible. Juggling between multiple screens and losing track of which app has that important message thread are real problems. An employee could have several of these apps open at any one time. This means they require individual apps with their own sign-on. The main issue with other communication tools is that they are standalone platforms. However, the intranet has several advantages over the other platforms mentioned previously. Online private networks or company intranets are another inter-office communication tool. Remote workers and those using mobile devices can be particularly vulnerable to technical issues. Poor network connections and inexperienced staff members can result in interrupted transmissions. In addition, technical problems can be an issue. The downside is that the costs of these apps can quickly add up. These platforms make it possible for a number of personnel to meet virtually. Options such as, GoTo and Zoom specialize in video conferencing and are popular choices. While many of the messaging apps also offer video capabilities, there are several dedicated video conferencing apps popular among larger enterprises. ![]() If your business is one of the increasing number that use telecommuters and freelancers, then video is an essential communication tool. Video conferencing apps allow employees to easily connect regardless of the geographic distance. We are all essentially social beings and so personal communication will continue to be important even in the digital workplace. ![]() Sometimes there is no substitute for face-to-face communications. It’s worth double-checking the security systems of any messaging apps, and minimizing the risk of your sensitive company data falling into the hands of cybercriminals. Often they are the result of lost or stolen employee devices or the unintended misuse of information. The fact is that most security breaches result from internal threats. In addition, you will need to make sure that your messaging app is secure. With lots of chats on the go, your notifications will need to be fine-tuned so that you don’t get totally distracted. The downside of instant messaging apps is that the real-time notifications and constant pinging can quickly become annoying. Some messaging apps such as Skype even offer screen-sharing capabilities. Capable of being accessed remotely, most apps also offer some form of search as well as the ability to upload files. In addition, it’s possible to message colleagues privately for one-on-one communication. It’s easy to create custom channels for departmental, team or topic-based conversations. The big advantage of messaging apps is that they offer real-time communication and the ability to have big group chats. Slack, WhatsApp, and Skype are all popular choices. And instant messaging has certainly gained popularity. Nowadays, it seems as though there’s an app for pretty much every business process. Modern-day Inter-Office Communication Tools Messaging Apps The aim is to help you make an informed choice about what’s best for your business. In this post we discuss some of the options for inter-office communications. But is email still fit for purpose in today’s digital workplaces? The same is not true of inter-office communications with email still number one. However, while companies often spend big budgets on customer-facing communications, inter-office communication tools are still dominated by a 30-year-old technology: email.Ĭertainly, technology is driving customer service communications with chatbots, AI and social media campaigns now commonplace. Every business leader knows that good communication, both internal and external, is essential to success. ![]()
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